iCloud notes not syncing or extremely slow

I recently upgraded to Catalina and to iOS 13 on all devices. Since then, there appears to a problem with iCloud notes not syncing and/or extremely slow to sync. For me, I have to constantly restart the app on all devices. Sometimes the sync occurs, sometimes not. I’ve signed in and out of the iCloud on all devices. Same issue. Anyone’s else have this problem?

Posted on Oct 13, 2019 3:20 AM

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Posted on Nov 11, 2019 7:04 AM

Solution! I spent almost 2 hours on the phone with Apple support yesterday. No joy. Then, I thought about what I would do if this were a third-party app. I recollected that the problem began with a note on my iPad. So, I simply deleted the app from my iPad. I then went to the App Store and downloaded it again. After this, you need to go into iCloud settings and manually connect Notes to iCloud.

Following this, it took awhile for notes to repopulate on my iPad. However, now that this is complete, synchronization is functioning normally again. Hopefully this is not an aberration.

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52 replies

Nov 3, 2019 9:47 PM in response to CarlAVII

Dear Customer Support.

iPhone 7 iOS 13.2

I have a MacBook 12" 10.15.1 -- since I downloaded this version I have had issue with syncing Notes between iPhone and Mac


I logged out of my iPhone's iCloud (iOS 13.2 iCloud storage 4.4G of 5GB) and lost all the local data on my iPhone in the Notes App. Then when I logged back in I got a generic error during the process and never finished logging in properly. I had to close the settings window altogether. And now when I open Notes on my iPhone I don't see any of the hundreds of Notes loaded. It is empty! I am a writer and put everything on the iCloud so I won't lose it. Hundreds of notes. All my updates these last few weeks since I updated my Mac are lost... I don't know if they ever made it to iCloud.


Don't log out of iCloud on the iPhone. Or put the data locally on your iPhone. I did not.


There is clearly a sync issue with Notes.


:(


PS. Even when I log into the iCloud web I have lost some Notes completely. Exactly the ones I have written to this last week. :(

Oct 18, 2019 1:45 AM in response to cfroman1

I have this same problem. It has nothing to do with internet connection or iCloud storage, since all other apps do sync directly without problems. It just takes forever for Notes to sync, so something else is happening. The trigger for iCloud to sync is not pulled directly. I have noticed that the Note made on the iMac (Catalina) does not sync for ages with iCloud itself. Once it is there, the iPhone (iOs 13) picks it up without problem. So, it is an app specific problem!

Oct 19, 2019 1:20 AM in response to cfroman1

Thanks for everyone who chimed in. My internet connection is good, over 100 Mbps and plenty of iCloud storage. I did notice a slight approvement with syncing after the Catalina supplemental update (15Oct19) and iOS 13.1.3. But, after 5 days of using notes, the problem is the same - constantly restarting the Note app on all devices. Sometimes it syncs quickly and other times much later. And these are simple text notes, with no photos, links, etc. But as mentioned before, all of the other syncing services are fine and occur fairly quick.

Oct 22, 2019 11:08 AM in response to cfroman1

Unfortunately, I cannot offer any solution, but I wanted to add that I see the same problem across Catalina, High Sierra and iOS 13.


I have been spending a lot of time trying to different suggestions from this thread https://discussions.apple.com/thread/7720480?page=4. Now that I am basically down to testing with just one note, I can see that the sync is completely random across the devices and iCloud. Some changes are synced others not.

Nov 8, 2019 5:51 PM in response to surferguy50

I am having the same issue. I really wanted to start using Apple Notes, but neither Bear nor Evernote have this problem, and Bear uses iCloud for synchronization!


This is just some more very poorly-tested software released so that we can do "de-bugging in the field." I've just about had it, and Apple's lack of responsiveness is incredible. I guess they put all their money into a big round building rather than software. It would be great if the next keynote highlighted how they are improving the usability of how their software works for people who work (you know, "Pros") rather than highlighting how you can use it to play games--look it can take the place of a tape measure--we have a compass--look there is a laser cannon sitting on my desk.... Fortunately there are still 3rd parties who know how to code. Microsoft software for the iPad is now more functional than Apple software(I cannot believe I'm writing this. Apple should be ashamed....). They haven't revised the poor unintuitive iWork interface in nearly a decade.


Want more examples? In Apple Notes, why do you hit the "share sheet" button to add lines/grids to a page? This comment section has more logical text entry and attachment icons than Apple's dedicated Notes program or Pages! Rather than creating modern drawing tools for shapes and lines Apple gave us, really, a ****** ruler? Maybe we should also go back to the awful "leather-look" Apple calendar too. The super-rich at Apple clearly aren't hungry any more.

Nov 10, 2019 5:13 PM in response to cfroman1

Same issue, so frustrating because I've come to rely on Apple Notes and the notes syncing between devices, also sharing notes with my wife. I'm running iOS iPadOS 13.2, and macOS 10.15.1. Before iOS 13 and Catalina, Note syncing worked 99.9% of the time for years. Soooo frustrating. Now, sometimes it works fine, then suddenly it stops syncing. Apple PLEASE fix. Thank you.

Jan 16, 2020 12:19 PM in response to cfroman1

I have sync issues, but it has more to do with changes that I and my co-workers make on the web version of iCloud Notes. For some reason, the changes made on the web version of iCloud Notes has either stopped syncing or takes hours to sync. Surprisingly, there is no "refresh" option or "update" option to force the web version of iCloud Notes to sync. I have this issues whether I am accessing the web version of iCloud Notes on my Mac or on a PC. Anyone find a solution for this? Prior to updating to Catalina (10.15.x) the sync between the web version and app version was working fine. Please, help as this issue is affecting our ability to collaborate on projects. Thank you.

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iCloud notes not syncing or extremely slow

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