"error while printing" when printing a document from Preview as pdf or mail

Good day,

I ve just upgraded to Catalina macOS. Now I face the error "error while printing" only when I print page from Preview as pdf. Other programs work fine with priniing pdf. I can print to my printer from Preview normally, just the pdf is not working.


Thank you

Posted on Oct 13, 2019 10:33 AM

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Posted on Oct 25, 2019 8:43 AM

PREVIEW application issue in Catalina 10.15 with supplemental update - SAVE AS PDF ISSUE - opened files in Preview, selected "save as" PDF I get an error message "error while printing" since upgrading to Catalina (including the supplemental update). I've tested various files on my iMac and also on an external hard drive - jpegs, screen shots, scanned documents - ranging from a single image to 23 images opened in Preview>Save As>PDF and always get the same error message "error while printing." Never had this issue before upgarding to Catalina 10.15. I've checked my "permissions" in Finder for example on files on my Desktop and it says "read and write" so I'm assuming it's not a Permissions issue. I've submitted this bug report to Apple Feedback - MacOS. IMPORTANT NOTE REGARDING A TEMPORARY FIX: A workaround is to go up to the Preview "File" menu and select "Export as PDF" but note that this reduces the final file size considerably (from a 100MB file of 23 images to 4MB) - so if you need it to remain a high quality image, do not use this. The link to submit feedback is here: https://www.apple.com/feedback/macos.html

Similar discussion thread here: https://discussions.apple.com/thread/250743000?page=1

42 replies
Question marked as Top-ranking reply

Oct 25, 2019 8:43 AM in response to afaik_

PREVIEW application issue in Catalina 10.15 with supplemental update - SAVE AS PDF ISSUE - opened files in Preview, selected "save as" PDF I get an error message "error while printing" since upgrading to Catalina (including the supplemental update). I've tested various files on my iMac and also on an external hard drive - jpegs, screen shots, scanned documents - ranging from a single image to 23 images opened in Preview>Save As>PDF and always get the same error message "error while printing." Never had this issue before upgarding to Catalina 10.15. I've checked my "permissions" in Finder for example on files on my Desktop and it says "read and write" so I'm assuming it's not a Permissions issue. I've submitted this bug report to Apple Feedback - MacOS. IMPORTANT NOTE REGARDING A TEMPORARY FIX: A workaround is to go up to the Preview "File" menu and select "Export as PDF" but note that this reduces the final file size considerably (from a 100MB file of 23 images to 4MB) - so if you need it to remain a high quality image, do not use this. The link to submit feedback is here: https://www.apple.com/feedback/macos.html

Similar discussion thread here: https://discussions.apple.com/thread/250743000?page=1

Jan 8, 2020 10:03 AM in response to afaik_

For those who has no second printer added and would like a work around instead of deleting the printer settings.

When open in preview, go to file-->print. Select pages needed to save as pdf, then from the bottom left corner select open in preview . Now preview will open only pages needed so you can either hit save from file-->save or extract as PDF without an error.

Nov 26, 2019 5:01 PM in response to afaik_

Below response works 27/11/2019

I found option 2 the easiest; once opened in preview just save it


Oct 14, 2019 6:50 PM in response to hoppet1

The "Error while Printing" error?


If so, there are a few workarounds:


1) Use an AirPrint or generic PS/PCL printer, not a printer added with vendor drivers; it doesn't need to be real printer

2) Use "Open in Preview" from the pdf menu in the print dialog

3) Use Preview, File->Export as PDF…

4) Open the PDF in Safari, where Print->Save as PDF works.


Hope this helps.

Nov 18, 2019 8:02 PM in response to afaik_

Hi afaik_,


I've been having this problem too when printing pdf from Preview after I upgraded to Catalina. But I just noticed it did this sometimes for me, but not always... odd. Sooooo I just tried this simple workaround and for some reason my pdf printed fine!


1) In Preview, after compiling multiple pdfs in into one, I "print to pdf" then...

2) in the dialogue box I changed my printer from our Canon to our Brother. Then...

3) continued to "save as PDF". And voila! PDF printed fine.


For some reason Preview didn't like my Canon settings but plays nice when I select our Brother printer. Weird. Hope this simple fix might help you too and anyone else that reads this while Apple fix this issue.

Nov 26, 2019 1:08 PM in response to MattFlamm

This is a users' board, so you'd have better luck sending your feedback to Apple:

https://www.apple.com/feedback/macos.html


Are your Brother printers added with vendor drivers?


Have you tried any of the workarounds - using an AirPrint driver? Using "Open in Preview"? Turning on "Use Generic Printer Features"? Using a printer that wasn't added with a vendor driver?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"error while printing" when printing a document from Preview as pdf or mail

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