lock out of my phone

need help getting back in to my phone nothing im doing is working


Posted on Oct 13, 2019 3:28 PM

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2 replies

Oct 13, 2019 3:33 PM in response to beebs221

Read the Apple Support document about what to do "If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled". Click here --> http://support.apple.com/HT204306


You will have to erase the device and set it up again. You can restore from a computer or iCloud backup.


Restore your iPhone, iPad, or iPod touch from a backup - https://support.apple.com/HT204184


If it isn't working then you are not successfully getting it into Recovery Mode. Try again. Hold the power and home buttons down for quite a while to get the connect to a computer display on the device.


If your computer doesn't recognize your iPhone, iPad, or iPod - https://support.apple.com/HT204095

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lock out of my phone

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