after Catalina update on MacBook Pro, my watch doesn't Auto Unlock the MAC

Any one know how to fix this?

Apple Watch

Posted on Oct 13, 2019 5:07 PM

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Posted on Nov 11, 2019 11:49 AM

One other thing to try... If you happen to have you Mac connected via Ethernet AND Wifi, unplug the Ethernet and then check "Use your Apple Watch to unlock apps and your Mac". Give it a try by Locking the screen (Apple > Lock Screen). It should unlock your Mac. If it does, I believe you can then plug Ethernet back in (so far, I have and it works).

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Nov 11, 2019 11:49 AM in response to Behindthecurve

One other thing to try... If you happen to have you Mac connected via Ethernet AND Wifi, unplug the Ethernet and then check "Use your Apple Watch to unlock apps and your Mac". Give it a try by Locking the screen (Apple > Lock Screen). It should unlock your Mac. If it does, I believe you can then plug Ethernet back in (so far, I have and it works).

Oct 13, 2019 6:58 PM in response to sberman

Thanks. But, I have been to that spot in support, and have done those steps several times. I cannot get the check to stay in the box for "allow unlock." It always says Your Mac was unable to communicate with your Apple Watch.


When I go other places, this Mac does see all my other devices, including the watch. It names it correctly.


Inscrutable. May take an appleCare call to fix this one.

Dec 16, 2019 5:36 AM in response to khoalee

I am on Catalina 10.15.1 and the option is there still but it doesn't work. I am also up to date on the Apple Watch OS. Thought that might be the problem. Interesting that the option is "missing" in 10.15.2. Makes me wonder if Apple knows they've broken it and are trying the fix it by going back to the drawing board in a stealth manner. That's the only reason I can imagine that the feature has seemingly disappeared.

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after Catalina update on MacBook Pro, my watch doesn't Auto Unlock the MAC

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