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What is error -1007F?

Wanted to re-install an iMac using Internet Recovery.


After entering my wifi credentials, it loads for a while, then shows the globe icon, with an exclamation mark in a triangle. Text below says:


apple.com/support

-1007F


Can't find anything on the support website or even googling that error code. What does it mean?

iMac Line (2012 and Later)

Posted on Oct 14, 2019 1:36 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 18, 2019 7:10 PM

Hi Brandis13,


Thank you for contacting Apple Support Communities. Based on what you stated, it seems like you are seeing a startup screen that happens when starting using internet recovery. I would recommend you use this article to help troubleshoot the issue.


"Globe with alert symbol

You might see a globe with an exclamation point when your Mac is unsuccessfully attempting to start up from macOS Recovery over the Internet. Your Mac might not be able to connect to the Internet, or it might be using a network configuration that doesn't work with macOS Recovery. Try these solutions:

  • Use Command-R at startup to attempt to use the built-in macOS Recovery system instead of macOS Recovery over the Internet.
  • Connect to the Internet using Ethernet instead of Wi-Fi, or vice versa.
  • Connect to the Internet from a different network.
  • Try again later, because the issue might be temporary."


About the screens on your Mac as it starts up


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Cheers.

1 reply
Question marked as Top-ranking reply

Oct 18, 2019 7:10 PM in response to Brandis13

Hi Brandis13,


Thank you for contacting Apple Support Communities. Based on what you stated, it seems like you are seeing a startup screen that happens when starting using internet recovery. I would recommend you use this article to help troubleshoot the issue.


"Globe with alert symbol

You might see a globe with an exclamation point when your Mac is unsuccessfully attempting to start up from macOS Recovery over the Internet. Your Mac might not be able to connect to the Internet, or it might be using a network configuration that doesn't work with macOS Recovery. Try these solutions:

  • Use Command-R at startup to attempt to use the built-in macOS Recovery system instead of macOS Recovery over the Internet.
  • Connect to the Internet using Ethernet instead of Wi-Fi, or vice versa.
  • Connect to the Internet from a different network.
  • Try again later, because the issue might be temporary."


About the screens on your Mac as it starts up


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Cheers.

What is error -1007F?

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