Catalina update: Scanner does not work

I have a MacBook Air, just under 2 years old, connected to a Canon MG3090 Pixma printer/scanner. After the Catalina update of a couple days ago. the printer works fine, but it will no longer scan. I tried re-installing the driver from an online source, but to no avail. What are my options?

Posted on Oct 14, 2019 2:59 AM

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Oct 14, 2019 4:03 AM in response to HorksJavaJoint

Hi,

You need to wait till Canon or Apple are going to upgrade scanner driver for Catalina.

It's worth trying to contact Apple support to ask about the scanner driver issue.

https://support.apple.com/en-us/HT201232

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Oct 14, 2019 11:19 AM in response to kaz-k

Same problem here..the scan option goes away once Catalina was installed.

Using with a Laser printer...Canon MF743cdw

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Oct 26, 2019 5:53 AM in response to HorksJavaJoint

Looks like we are going to be held hostage until Apple or Canon develop drivers. Bummer

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Catalina update: Scanner does not work

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