Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Add Payment option missing

I recently tried to put my debit card into my phone so I could buy music without charging the family credit card, but there is literally no Add Payment option. I’ve followed the Apple support on how to add payments and it just doesn’t exist for me. Anyone got a tip on how to fix this?

Posted on Oct 14, 2019 6:58 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 14, 2019 7:14 AM

If you are part of Family Sharing and are not the organizer you cannot enter a card. You can add value to your account balance with a gift card and use that for payment instead.


Here's an article explaining how payment works when using Family Sharing:


Family purchases and payments - Apple Support - https://support.apple.com/HT201079

"Any time a family member makes a new purchase, it's billed directly to the family organizer's account."


except it omits to mention that an individual with account balance will have their account charged first before any remainder being charged to the organizer's account. That is clearly stated in: How App Store and iTunes Store purchases are billed - Apple Support - https://support.apple.com/en-us/HT201359


"When a family member in a Family Sharing group makes a purchase, their personal Apple ID balance is charged. If there isn't enough balance to cover the purchase, the remainder is charged to the primary payment method on the family organizer's Apple ID."

and:

https://www.apple.com/legal/internet-services/itunes/us/terms.html

"The Organizer's payment method is used to pay for any Transaction initiated by a Family member (except when the Family member’s account has store credit, which is always used first). "

2 replies
Question marked as Top-ranking reply

Oct 14, 2019 7:14 AM in response to Xaneth4

If you are part of Family Sharing and are not the organizer you cannot enter a card. You can add value to your account balance with a gift card and use that for payment instead.


Here's an article explaining how payment works when using Family Sharing:


Family purchases and payments - Apple Support - https://support.apple.com/HT201079

"Any time a family member makes a new purchase, it's billed directly to the family organizer's account."


except it omits to mention that an individual with account balance will have their account charged first before any remainder being charged to the organizer's account. That is clearly stated in: How App Store and iTunes Store purchases are billed - Apple Support - https://support.apple.com/en-us/HT201359


"When a family member in a Family Sharing group makes a purchase, their personal Apple ID balance is charged. If there isn't enough balance to cover the purchase, the remainder is charged to the primary payment method on the family organizer's Apple ID."

and:

https://www.apple.com/legal/internet-services/itunes/us/terms.html

"The Organizer's payment method is used to pay for any Transaction initiated by a Family member (except when the Family member’s account has store credit, which is always used first). "

Add Payment option missing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.