Jabra Move headphone
My Jabra Move headphones connect well with IOS but not with 10.14 ... The connection lasts for a few seconds only.
Tried “forget” and manual pairing.
Any thoughts?
iMac Line (2012 and Later)
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User profile for user:
cp from OH
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Community Specialist
Hello hughjmilsom!
Thanks for reaching out to the Apple Support Communities. I see that you’ve been trying to use your Jabra Move headphones with your Mac computer. Good information letting us know that the headphones work as expected with iOS but not with the Mac.
First, I recommend checking out the resource below to make sure there's no source of interference:
Resolve Wi-Fi and Bluetooth issues caused by wireless interference
Then, let’s work on isolating the issue further.
1 - Restart your iMac: Go to the Apple menu in the top left corner of your screen > Restart.
2 - If the issue persists, restart in safe mode and test again: Use safe mode to isolate issues with your Mac.
3 - If still occurring in safe mode you’ll need to create a new user and test it out again. This article will show you how: How to test an issue in another user account on your Mac.
If you still are experiencing the same connectivity issue, be sure to reach out to your headset manufacturer to see if there are any resets or firmware updates which may help. Let us know the results.
All the best!