Preview doesnt let me create pdfs since catalina

I used to create pdfs with preview from the printing menu. Since Catalina it doesnt work. It gives me an error.


any sudgestions

Posted on Oct 14, 2019 9:14 AM

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53 replies

Oct 25, 2019 8:44 AM in response to hoppet1

PREVIEW application issue in Catalina 10.15 with supplemental update - SAVE AS PDF ISSUE - opened files in Preview, selected "save as" PDF I get an error message "error while printing" since upgrading to Catalina (including the supplemental update). I've tested various files on my iMac and also on an external hard drive - jpegs, screen shots, scanned documents - ranging from a single image to 23 images opened in Preview>Save As>PDF and always get the same error message "error while printing." Never had this issue before upgarding to Catalina 10.15. I've checked my "permissions" in Finder for example on files on my Desktop and it says "read and write" so I'm assuming it's not a Permissions issue. I've submitted this bug report to Apple Feedback - MacOS. IMPORTANT NOTE REGARDING A TEMPORARY FIX: A workaround is to go up to the Preview "File" menu and select "Export as PDF" but note that this reduces the final file size considerably (from a 100MB file of 23 images to 4MB) - so if you need it to remain a high quality image, do not use this. The link to submit feedback is here: https://www.apple.com/feedback/macos.html

Nov 21, 2019 8:33 AM in response to Arantes_Pt

I had part of your issue - I got the "Error while printing" when attempting to Save As PDF. I also had the issue where I selected to open screen shots via Safari since Safari seems to have no issue saving PDFs - but that only gave me the top image saved as the PDF which was not helpful. And I had some other erratic behavior - where Save As PDF gave me the error message 10x in a row, then after a restart it worked once, then again stopped working - all before deleting my printer driver and adding it back - since then I have created many PDFs from jpegs, screen shots, etc... and all have worked as it used to (before the issue reared it's head in Catalina). Know that Apple is aware of this issue and working on a fix - but I would suggest going to https://www.apple.com/feedback/ and under the macOS input let them know your issue, every person that tells Apple about this will escalate the problem further in scale. Am I right in assuming you tried all 3 options I suggested to you? The other option I read from another user with same issue is that selecting an AirPrint printer in the Preview dialogue box, even though you are NOT printing anything, fixes the issue - you may not own an AirPrint printer, so that won't help you. And I will add my Epson printer is an older printer, definitely not an AirPrint printer and when I selected it instead of my newer Canon printer my issue was solved. But out of curiosity, all this made me think to try deleting my Canon printer driver and add it back - and that has fixed my issue fully at least the past week and have done dozens of PDFs without issue.

Dec 25, 2019 12:34 PM in response to RichardMMathews

RichardMMathews wrote:

The new **** security model really *****. The problem here is that you can't save in a place protected by the new security system such as anything under Documents. Putting Preview into the list of applications with full disk access does not help.

That's not so. You must have bad settings on your Documents or Home folder. Try the fixes in this Apple document: Resolve issues caused by changing the permissions of items in your home folder - Apple Support




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Preview doesnt let me create pdfs since catalina

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