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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
After automatically updating to 13.1.2 on iPhone XR I can’t access my messages (there is an exclamation error symbol on the icon), can’t access my phone/contacts (screen is blank), can’t access my camera and the majority of apps aren’t working. iPhone doesn’t work with CarPlay either. I have restarted without success. What do I do?
iPhone XR
After updating via iTunes without success I tried to restore, again without success. Took my phone into the Genius Bar and was issued with a replacement... it was a problem I couldn’t fix after all. Thanks for your advice.
After updating via iTunes without success I tried to restore, again without success. Took my phone into the Genius Bar and was issued with a replacement... it was a problem I couldn’t fix after all. Thanks for your advice.
Have you tried restoring your phone from your backup in iTunes?
Is there any other way? I don’t have access to a computer/laptop at the moment...
Sorry, the system is screwed up and I can't reply with any more suggestions. Try clicking on the Contact Support link at the top right of this page.
Thanks for trying, appreciate it!
Iphone 13.1.2 update issues
