Installing Catalina was sorta OK. The update today which I guess would be 10.15.1 was a problem. Download fine (no surprise). Install hung up, stopped early. Powered off, rebooted to original, tried again, same issue. I have not now updated and will not until this is fixed. I 'chatted' and reported to customer service, hope the message will get through. Expecting customer service to 'fix it' made little sense, simply an avenue to report. Please amplify. Thanks for reading.
After about 2-3 hours (indefinite because I left) it completed. The baffling aspect is the progress never moved over the first 30 minutes or so. May be my imagination but seemed to move backward. When I searched initially there wasn't a thread on this. Searching to log back in I saw this has been a problem with Catalina for days, and one individual said he called and Apple was aware. Your counsel for patience was good. Thank you.
After about 2-3 hours (indefinite because I left) it completed. The baffling aspect is the progress never moved over the first 30 minutes or so. May be my imagination but seemed to move backward. When I searched initially there wasn't a thread on this. Searching to log back in I saw this has been a problem with Catalina for days, and one individual said he called and Apple was aware. Your counsel for patience was good. Thank you.
FWIW, what was released was a supplemental update, not 10.5.1. When you say it hung up, what exactly happened and what did you do? I'm not sure what you mean when you say your lost all your recipients if you don't save them in Contacts.
OK. We're on 10.15. I assumed the update was 10.15.1, never saw this listed. I downloaded the update which required a reboot. On the reboot the install stopped early, at least 10 minutes passing with no progress. I shut down, rebooted into the non-updated system, tried again. Same result.
iMail saves previous recipients which you can see in Window/Previous Recipients. I have never saved contact details on everyone whom I might wish to e mail ... doctors' nurses, casual contacts, vendor contacts ... choosing not to clutter my Contacts. I've now lost these with Catalina. This part has nothing to do with the update, merely noted it.
FWIW, It's never a good idea to shutdown while an update is in progress, it can cause all sorts of issues. I rarely use Mail but Previous Recipients are still listed for me. Although not everyone I've corresponded with. I can't say why yours are gone or for that matter how they are determined.
Admittedly, I was concerned in shutting down. The problem is nothing was happening over a considerable amount of time. I could have rebooted in Recovery, don't know what this would have accomplished. Knowing not what to do, I pushed the button. There is zero benefit to trying a third time, a bad situation.
Personally I don't understand why but sometimes it takes longer for upgrades and updates to install for some. The "estimated time remaining…" message is not always accurate, or even close in some cases. Next time, wait just a bit longer. For a small update like today's, I would give it at least an hour or two.
I just discovered another problem. All my previous recipients in iMail are gone. These are addresses I depend upon but don't want to add to my address book. I have no idea how to get them back.
Thanks. I have a late model iMac, didn't expect that long based on other installs. Catalina wasn't even that long. I'll try it when I am ready to get off tonight. Nothing to lose, I guess.
Well, if it seems to be working normally I'm not sure I would bother. Just keep an eye on it.
Welcome.
mac OS Catalina
