Mail slow to load, blanks out IOS 13.1.3

After getting hit with the bug in 13.1.1 and 13.1.2 I'm still having mail issues in 13.1.3.


Things like:

- Clicking on an email doesnt show the content just loads for 5+ minutes

-new mail doesnt show up unless I toggle the unread filter on and off a few times

-Recent mail isnt showing up and instead shows weeks old mail before using the toggle unread filter work around


iPhone XS Max

Posted on Oct 16, 2019 8:43 AM

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16 replies

Oct 22, 2019 5:52 AM in response to Tyrus_Rex_KTF

Having the same issue. Never had mail problems before until I “upgraded” to 13.1.3. Apple really messed up. Every time I go into the mail app it’s blank for several seconds no matter how good the connection is. I need to hit the Unread filter several times and sometimes it still does not work. The app also crashes now as I am trying to forward or reply to emails. The crashing never happened before this upgrade. I have ample storage and use an Iphone X.

I urge Apple to fix these bugs asap.

Oct 27, 2019 10:02 AM in response to Tyrus_Rex_KTF

I am having the same problem with extremely slow downloading/updating of my email. Email is a basic function that IS the reason I have an iPad. Screwing that function up in order add useless other features makes me want to go back to Microsoft products (at least it is expected with them....). In my opinion this updated version of IOS is terrible. Why do you feel the need to change simple things like swiping down from the top of the home screen to get Search - -now you have to do it via touching in the middle of the screen. Changes like a just annoying. It’s akin to some Geek in the auto industry deciding one day that the gas pedal should be moved to the left foot and the brake to the right foot. Apple STOP doing this kind of stuff! You did the same kind of things to iTunes and killed that platform...

Oct 28, 2019 6:30 AM in response to Tyrus_Rex_KTF

Any movement or fixes on this??? The one "Helpful" response was a "I have this problem too" (like the 118 others of us!). C'mon Apple wizards...clue in the community.


PS: I can NOT stand the "fix" to delete my mail account and re-install it, which takes forever to download and restore my calendars, notes, etc. and duplicates tons of entries in the process.

Oct 28, 2019 7:51 AM in response to Tyrus_Rex_KTF

Got a whole company calling IT about needing to hit refresh a bunch to get email to show up. Also if you hit delete while in a message (vs from subject line summary page), the same message just refreshes on the screen so you wonder what you just deleted. Forwarding doesn't include attachments often, even if hitting 'include'. Um.. test releases please? Mgmt is asking about Android. Quick fix needed.

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Mail slow to load, blanks out IOS 13.1.3

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