Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Air Safari will Not Open Mojave

My Safari browser will suddenly not work. Can’t load it at all. Just get the ‘Safari quit Unexpectedly’ message. I have the latest version of Mojave but have not upgraded to Catalina since it will make me lose access to some 32 bit programs. Any ideas how to fix this?

MacBook Air

Posted on Oct 16, 2019 9:53 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 16, 2019 12:41 PM

You are welcome. Do a backup, preferable 2 separate ones on 2 drives. Boot to the Recovery Volume (command - R on a restart). Run Disk Utility and select First Aid. Then re-install the OS.


Reinstall from macOS Recovery


OS X Recovery

5 replies

Oct 16, 2019 11:11 AM in response to AC Gypsy

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information

MacBook Air Safari will Not Open Mojave

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.