Your computer is restarted because of error

Question

Level 1

8 points

Your computer is restarted because of error

My macBook pro is restarting unexpectedly during installing macos catalina and showing message “ your computer is restarted because of error” so I can’t proceed to complete the setup

Posted on Oct 16, 2019 10:32 AM

Reply

Answer 1

macjack

Level 10

111,242 points

Oct 16, 2019 3:20 PM in response to nabil160

See if you can shutdown by holding the power button for about 10 seconds until your Mac shuts down. Then try restarting in Safe Mode:

Use safe mode to isolate issues with your Mac - Apple Support

Reply

Answer 2

macjack

Level 10

111,242 points

Oct 16, 2019 10:43 AM in response to nabil160

What happens when you click on "Ignore"? Also at what stage of the install process, before or after login?

Reply

Answer 3

nabil160 Author

Level 1

8 points

Oct 16, 2019 2:21 PM in response to macjack

It happens with apple logo and progress bar , almost 13 minutes remaining.

at this time it restarts showing message “ your computer restarted because of problem” and then showing apple logo with progress bar and restart again almost at same time.

no “ignore” button comes up.

Reply

Your computer is restarted because of error

Similar questions