Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Battery drain iPhone 11 pro

My battery seemed ok but over the last few days mainly since iOS 13.1.3 the battery drains 3% just replying to a couple of iMessages/WhatsApp’s / emails.

Its gone down 4% in the last 15 mins sending a couple of emails

iPhone 11 Pro

Posted on Oct 16, 2019 11:04 AM

Reply
Question marked as Best reply

Posted on Oct 17, 2019 12:26 AM

I'm also noticing the same issue with my iPhone 11 pro , ever since upgrading to iOS 13.1.3 , Ive noticed that my battery is draining a bit quicker than usual, I was totally satisfied with the phones batter life since I got it ! but now it seems that its started to drain a bit faster that it used to!


Anyone noticing that too ?

38 replies
Question marked as Best reply

Oct 17, 2019 12:26 AM in response to Wxm2222

I'm also noticing the same issue with my iPhone 11 pro , ever since upgrading to iOS 13.1.3 , Ive noticed that my battery is draining a bit quicker than usual, I was totally satisfied with the phones batter life since I got it ! but now it seems that its started to drain a bit faster that it used to!


Anyone noticing that too ?

Dec 7, 2019 9:41 PM in response to Wxm2222

Hi all


The problem has unfortunately resurfaced in iOS 13.2.3 for me as well. Same triggers being use of Apple Music over bluetooth peripherals, and symptoms being:

  1. Heating up
  2. Battery drain
  3. Unresponsiveness of Apple Music and repeated crashing.
  4. Lag in settings and other native Apple apps.


Just to note, I've used third party podcast apps and they stream fine over the same peripherals so I suspect the source of the problem is Apple Music.


See battery screenshots attached, and its extremely concerning especially the first screenshot showing battery levels above 70% dropping to 50% in less than an hour between 1pm to 2pm today.


This is incredibly frustrating as otherwise the iPhone 11 Pro is an amazing device. I aim to try and obtain a new device at the Genius Bar to see if the problem is contained to several defective hardware units.

Oct 17, 2019 3:12 AM in response to Wxm2222

Possible solutions


  • Plug in your device and wait for a while. That’s right, just leave your device plugged in overnight, and connected to Wi-Fi. It should take from a few hours to a day or two for everything to get back to normal, especially if your device is restoring heavy volume from iCloud or syncing data from various sources.
  • Check for additional iOS updates by going to Settings > General > Software Update. Software updates often have bug fixes and improvements, like the current series with iOS 13, and if a bug or other known issue is degrading battery life, it’s likely to be resolved.
  • Update individual apps too, since some may have bugs that were patched. With iOS 13 and later, you can update apps by going to App Store > Your Account > Updated Recently.
  • Check which apps or activity is using your battery by going to Settings > Battery. Often apps that use video or location services drain the battery. If you see an app you don’t use draining the battery, delete it.
  • Check iPhone battery health through Settings > Battery > Battery Health. If the battery is not operating at an optimal level, it may need to be replaced.
  • Background App Refresh allows apps in the background to stay updated without manual input, but that can negatively affect battery life. Tap Settings > General > Background App Refresh and toggle the switch off.
  • Having display brightness on high can reduce battery life. Open Settings > Display & Brightness and adjust the slider to a lower level.
  • Disable the Raise to Wake feature, which uses your device’s accelerometer and can cause the screen to be on more than needed, especially if you are active. Open Settings > Display & Brightness > Raise to Wake and switch it off.
  • Low Power Mode reduces activity and power on the iPhone to prolong the battery life, and it can offer a huge boost to battery life in iOS 13 and other versions. Open Settings > Battery and toggle on Low Power Mode. The battery icon in your iPhone menu bar will turn yellow.
  • Turn off location services for any app that does not need it via Settings > Privacy > Location Services. Scroll down to the app list and disable location access for apps that do not require location data to function by tapping on them and choosing Never or While Using the App.
  • A forced reboot can sometimes resolve battery issues.


Oct 22, 2019 8:13 AM in response to patkap41

All right, I think the issue is gone now. I’m in my second day of normal battery consumption. Maybe the drain will return, but for now I’m good.


so, what I did:


  1. it was not Siri. Turning listening off didn’t improve drain.
  2. I did network settings reset, after reading that might help.
  3. I checked my mobile operator network settings. Usually they are filled automatically. In my case optional LTE / 4G part was not filled, so I took my time to fill it. It is explicitly market as optional though.
  4. Checked for rogue programs. Nothing. But just in case I disabled background for Twitterrific. Don’t think it had any effect; reporting it for completeness.
  5. Restarted the device.


I don’t know what changed. I wish I knew. For now my bet is on the network reset.

Oct 26, 2019 2:42 AM in response to patkap41

Okay, so after network reset the problem gets back it seems. But in a weird background draining-while-doing-nothing way. I'm not sure if it is even the same problem?


Here's what happened: yesterday I noticed the dreaded drain returned, eating 20 percent in a couple of hours of battery for making few photos. So, I did network reset again, then charged the phone to 100%. Then I didn't use it, just checked the battery level.



If you look closely you'll notice that for the first few hours background consumption is basically flat. I checked the percentage and it was the way it is shown here. Then after 10pm something happened and the battery started on its steeper way down. Here's the kicker: there's no app to account for that in battery history. There's only Siri and home screen in some periods, and nothing in the rest. I bet it is some system process that don't appear in the history as a separate entry at all.


Maybe this background drain is a separate thing, and maybe it isn't a problem at all. The phone never got warmer when it was laying down doing nothing, unlike high temp yesterday.


Currently, I'm out of ideas what to try next

Nov 7, 2019 2:39 AM in response to VikWorldwide

Hi all


Quick update with iOS 13.2 - the problem went away for an amazing one week and resurfaced. Same causation - Apple Music + Bluetooth = battery drain, heating up and in addition, the Apple Music app will lag, freeze, and upon reset, crash again. CarPlay Music app also does not work.


It also occurs randomly when idle on my desk at work without a clear trigger.


First screenshot = battery levels after 40 minute commute to work in car. Playlist is downloaded to my phone, no streaming.

Second, third and fourth = reoccurrences

when idle throughout the day. Not playing music.


Apple will most definitely need to address this urgently.


Oct 18, 2019 12:50 AM in response to Wxm2222

I think I had the same issue and managed to solve it.


I upgraded my 2 years old iPhone X to iPhone 11 Pro and noticed that battery life is noticeably worse. Not disastrously, but noticeable, but it should have been the other way around.


Every app and iOS are updated to the latest versions. Nothing suspicious in battery history, no rogue power eating apps. I ended up uninstalling some anyway but it didn’t help.


Eventually I decided to reset the device (Reset all settings and data). Then I restored from backup. And it helped! After a fresh 100% charge everything is going power efficient.

Oct 18, 2019 3:30 AM in response to Wxm2222

Update :

been on chat with apple support and they’ve taken diagnostic data of the battery from my phone ! They said that everything is clear and I need to observe my phone’s behavior for the next 24-48h if no progress I should visit an Apple store for assistance! Unfortunately I’m not near any Apple store where I am ! Guess I either restore my phone or wait till the next iOS update

Oct 19, 2019 4:32 AM in response to Wxm2222

I have an iPhone 11 Pro with iOS 13.1.3 as well and I’ve experienced significant battery drain / rise in temperature when Apple Music is running. When I play music which has already been downloaded on my phone (on speakers or Bluetooth) or simply clicking to ‘Browse’ and the phone is loading my preferences, it triggers instant battery drain and a temperature rise.


I stop it by quitting the app and shutting down. I’ve just done a hard reset and the problem persists.


If if assists, the problem first arose in iOS 13.1.2 for me, and the morning after I updated my lines MacBook to Mac OS Catalina (and iTunes therefore no longer exists in my environment).


I believe this is an iOS / Apple Music issue and I hope Apple fixes this ASAP.


Oct 20, 2019 1:58 AM in response to Muhannad Al-Khurafi

I think that after a day of normal battery consumptions the drain came back. I noticed immense heating when using Safari on the road, and the site I was on is pretty simple with nothing fancy going on. Battery history showed me nothing of interest, but I'm sure the browser is not to blame here.


Now I remembered I had an issue with Siri and power consumption with iOS 13 beta and old iPhone X. I had to disable listening to "Hey, Siri" to get back to normal, but the issues like that are OK for a beta.


So, I'm going to turn off listening to "Hey Siri" in settings and check if it will impact passive battery drain on my iPhone 11 Pro. Will keep you updated.

Oct 26, 2019 2:54 AM in response to VikWorldwide

Thank you for your update, I have also noticed that my iPhone 11 pro drains more battery when resetting network settings ( it couldn’t provide me with internet on my home wireless network using Apple Airport access points) “issue appeared after iOS 13 update” on most of my iOS devices , so I was forced to do a network settings reset in order to gain an Internet connection , after restart , the phone tends to gets warm and the battery starts to drain , so I let the phone rest for a while without using it and the battery drain level goes back to normal , it seems that there’s something that triggers a spike in processor activities which leads to heat that leads to battery drain! This happens to me every time I reset network settings!!


don't know the root of the cause but there’s something in iOS 13 that leads to sudden processor activities.

Battery drain iPhone 11 pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.