mute button is gone?

I did the update and now the mute button is gone when I watch CBC, netflix, etc. there is a new slider bar but no longer can I quickly mute a commercial or sound. Solutions?

iPad Pro 10.5-inch, Wi-Fi, Cellular

Posted on Oct 16, 2019 12:22 PM

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1 reply

Oct 22, 2019 12:54 PM in response to kholly73

Hey there kholly73,


Thanks for reaching out to Apple Support Communities. I understand you’re having some issues muting video on your Mac. I’ll be happy to help with this.


There are a couple of different ways to control the sound of videos coming through a web browser on your Mac. One is to adjust the volume of the Mac itself, this is done through a slider. You can read more about this here:


Turn your Mac volume up or down


Then there is an option to mute video playing in Safari. Take a look at this link for how you can quickly mute video playing in Safari here:


Mute audio in tabs in Safari on Mac


Also, Netflix and other video streaming websites often have their own volume and mute buttons in the player on their site. That can vary from site to site and if you have questions about that, you’ll want to reach out to the website developer more info. 


Let us know if this helps.


Cheers.

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mute button is gone?

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