Image sharing bug on Whatsapp

Whenever I am trying to share images from photos to WhatsApp, the WhatsApp window is getting shut automatically without sharing.


Process taken as:


PHOTOS>select photos>share>WhatsApp (here WhatsApp window closes automatically)


However, when I am selecting the images from WhatsApp, I am able to do so.


Is it a software bug?

iPhone XR

Posted on Oct 17, 2019 5:00 AM

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Question marked as ⚠️ Top-ranking reply

Posted on Oct 29, 2019 7:39 AM

Hi guys,

I am facing the same issue on my iPhone 11 Pro Max even restarting, updating the IOS to 13.2 and updating Whatsapp app.

I’ve tested those steps in 2 different models (iPhone 7 Plus and iPhone 11) and I was not able to reproduce this issue.

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Question marked as ⚠️ Top-ranking reply

Oct 29, 2019 7:39 AM in response to Teddy_B

Hi guys,

I am facing the same issue on my iPhone 11 Pro Max even restarting, updating the IOS to 13.2 and updating Whatsapp app.

I’ve tested those steps in 2 different models (iPhone 7 Plus and iPhone 11) and I was not able to reproduce this issue.

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Oct 23, 2019 8:09 AM in response to Varunthegemini

Hello Varunthegemini,


Welcome to Apple Support Communities. I understand that you’re unable to share a photo from Photos to WhatsApp because WhatsApp closes. I’m happy to help.


Let’s restart your iPhone using the steps here: Restart your iPhone - Apple Support


Once your iPhone has fully restarted, are you able to share photos from the Photos app to WhatsApp? If not, please use the steps here to update apps: Update apps or use automatic downloads - Apple Support


Take care.

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Image sharing bug on Whatsapp

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