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apple tv won't turn on after update

Both of my apple tvs updated automatically. Now neither will turn on with apple remote. Also shutting down when running some apps. Tried resetting apple tv. Continued to happen. Never had this issue before update.


Posted on Oct 17, 2019 8:22 AM

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Posted on Oct 17, 2019 11:49 AM

What is your model Apple TV? Identify your Apple TV model - Apple Support


If you have a 4th generation or later with the black Siri Remote, then please note that you can no longer wake the device with the touch surface, but you have to use the Menu button or TV/Home button instead, when running tvOS 13.

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Oct 17, 2019 11:49 AM in response to staceyfromne

What is your model Apple TV? Identify your Apple TV model - Apple Support


If you have a 4th generation or later with the black Siri Remote, then please note that you can no longer wake the device with the touch surface, but you have to use the Menu button or TV/Home button instead, when running tvOS 13.

apple tv won't turn on after update

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