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Level 1

0 points

Apple TV

My Apple TV turns on and starts up until the “What’s New” page and it stays there. It does not respond to the remote except when I reboot it.

Posted on Apr 18, 2022 8:46 AM

Top-ranking reply

Level 10

144,192 points

Posted on Apr 18, 2022 10:45 AM

Please unplug the Apple TV from it's power source for about 2-3 minutes, then re-plug in and retest.

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