I can't log into the app store or iTunes because I need a software update but I can't get a software update because I can't login. any ideas?

Hello garabet242,

Welcome to the Apple Support Communities. I understand you're unable to log in to the iTunes and App Store, therefore unable to update macOS as well. I'll do what I can to help.

• If you're having issues with the password when logging in, try these: If you forgot your Apple ID password
• If you're having error messages about issues connecting to the App Store, try these: If you can't connect to the App Store, iTunes Store, or Apple Books

Best regards.