how do I reset apple tv without a remote and serial number

I have lost my remote and the serial number is faded big time, how do I reset apple tv without a remote and serial number? I currently have it connected to my Mac Mini by hdmi cable, connected to my router with ethernet cable, and power is on.


Thanks!


Posted on Oct 17, 2019 12:19 PM

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1 reply

Oct 17, 2019 1:59 PM in response to kaosdude

We’re not interested in the serial number, but the model number would be informative.

Identify your Apple TV model - Apple Support


To restore the Apple TV, without using its on-screen menus, you would have to connect to a computer with iTunes, not using HDMI, but using the USB cable. Restore your Apple TV through iTunes - Apple Support

If you don’t have what you need to connect, make a reservation at a Genius Bar or contact an Apple Authorized Service Provider.

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how do I reset apple tv without a remote and serial number

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