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Iphone 11 pro - won’t turn on.

My iPhone 11 Pro, was switched on last night when I put it on charge. It was charged over night; this morning it won’t turn on at all.

It doesn’t even come up with the “connect charger” image as if it is just a dead battery. Tried a different charger as well, but nothing.

iPhone 11 Pro, iOS 13

Posted on Oct 17, 2019 11:16 PM

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Question marked as Top-ranking reply

Posted on Jan 18, 2020 8:16 AM

I just had this same issue fixed with Apple Chat support. Tried the volume up, down, hold side button to no avail. Then did the same procedure while phone connected to my computer and voila, phone woke up. Was told this happens during updates or cut off in middle of update. just glad it worked.

12 replies
Question marked as Top-ranking reply

Jan 18, 2020 8:16 AM in response to Jesusbernal1211

I just had this same issue fixed with Apple Chat support. Tried the volume up, down, hold side button to no avail. Then did the same procedure while phone connected to my computer and voila, phone woke up. Was told this happens during updates or cut off in middle of update. just glad it worked.

Jan 25, 2020 11:52 AM in response to sammiecook

Same exact thing happened to me! I just got the iphone 11 pro max last month and was freaking out. I had it charged over night which seems like the most common thing on here and it went completely blank. I did the following: pressed down on the volume up button for about 3 seconds then the volume down button for 3 seconds and pressed down on the power button. I will say it worked faster when it was charging at the same time.


Hope this helps

Iphone 11 pro - won’t turn on.

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