iPad updated
My iPad updated and hasn’t worked since, it’s a black green with a circular loading circle, flashes to the hello screen every now and then, also get hot and has been like this for 2 days not sure what to do
iPad Pro, iOS 13
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My iPad updated and hasn’t worked since, it’s a black green with a circular loading circle, flashes to the hello screen every now and then, also get hot and has been like this for 2 days not sure what to do
iPad Pro, iOS 13
If you are getting the Hello screen, your iPad has already been erased of its data.
I suggest you try a full restore of your iPad as new using iTunes on a real computer.
You can restore all of your apps ( but not any saved data ) using the Purchased section of the iOS App Store app to get back all of your apps.
Failing doing that, it will be time to ring it into your nearest, “local” Apple Store for diagnosis, evaluation and let Apple employees sort and solve your iPad issues.
Good Luck to You!
Have you tried a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons?
Hi there yes I have but it just switches back on automatically and says hello (after an update you get that white screen that says hello) then goes to that loading screen with the circle
iPad updated