I just increased my cloud storage to 200GB. When I try to open Netflix which was working fine before I increased it now says cannot install this app? Help please! So odd. I km

Help with the above question. Why is my iPad saying I can’t install Netflix when I just increased my cloud storage to 200GB? It was installed and working well previously.


iPad Air, iOS 12

Posted on Oct 19, 2019 12:59 AM

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Question marked as Top-ranking reply

Posted on Oct 19, 2019 1:42 AM

If you need to free up free data storage space on an iPad/iDevice, you need to start by backing up your iPad to either Apple's iCloud or by connecting your iDevice to a computer running the latest iTunes or some other true offsite, “cloud” data storage service, like Google Drive/Photos, DropBox, BOX, Flickr ( for photos/images ), etc.


Then, delete any installed apps that you no longer use or use infrequently enough that they aren't missed ( you can always reinstalled any purchased or free apps at some time later, as you need them ).



Thin out/delete any music/videos/movies/TV shows/images/eBooks/eMagazine/iBooks/audio books/Documents/PDFs, etc.



If you use a POP email account on your iPad, delete/thin out any old saved emails that maybe saved to your iPad.


To permanently delete photos/images off of your iDevice go into the Photos app and find the Recently Deleted folder/album and permanently delete any photos/images stored in that folder/album.


Also, you can check to see what stuff is eating up all your valuable data storage space by going into the Settings App,,General Settings Panel, in the right hand column, tap Storage & iCloud usage panel ( in iOS 11 and later it’s iPad Storage ), in the top Storage Panel, tap the Manage Storage panel, wait for a list of apps to generate that will tell you how much space each app is taking up on your iDevice.


Then, do a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until yourmiPad goes to black and restarts with Apple logo, then release the buttons.


iDevices need to maintain, at the very least, a minimum of between 2-3 GBs, OR GREATER, of free data storage space, at all times, to insure normal/nominal functionalities/operation and general overall performance of any iDevice.



Good Luck to You!


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4 replies
Question marked as Top-ranking reply

Oct 19, 2019 1:42 AM in response to boernetherapist

If you need to free up free data storage space on an iPad/iDevice, you need to start by backing up your iPad to either Apple's iCloud or by connecting your iDevice to a computer running the latest iTunes or some other true offsite, “cloud” data storage service, like Google Drive/Photos, DropBox, BOX, Flickr ( for photos/images ), etc.


Then, delete any installed apps that you no longer use or use infrequently enough that they aren't missed ( you can always reinstalled any purchased or free apps at some time later, as you need them ).



Thin out/delete any music/videos/movies/TV shows/images/eBooks/eMagazine/iBooks/audio books/Documents/PDFs, etc.



If you use a POP email account on your iPad, delete/thin out any old saved emails that maybe saved to your iPad.


To permanently delete photos/images off of your iDevice go into the Photos app and find the Recently Deleted folder/album and permanently delete any photos/images stored in that folder/album.


Also, you can check to see what stuff is eating up all your valuable data storage space by going into the Settings App,,General Settings Panel, in the right hand column, tap Storage & iCloud usage panel ( in iOS 11 and later it’s iPad Storage ), in the top Storage Panel, tap the Manage Storage panel, wait for a list of apps to generate that will tell you how much space each app is taking up on your iDevice.


Then, do a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until yourmiPad goes to black and restarts with Apple logo, then release the buttons.


iDevices need to maintain, at the very least, a minimum of between 2-3 GBs, OR GREATER, of free data storage space, at all times, to insure normal/nominal functionalities/operation and general overall performance of any iDevice.



Good Luck to You!


Oct 19, 2019 8:44 AM in response to boernetherapist

Local Devices Storage and iCloud storage isn't the same. You cannot install the Netflix app (or any other app) onto your iCloud.


Check your storage under Settings --> iPhone Storage. You can delete some of your music, photos or other apps to free up space.

Oct 19, 2019 1:35 AM in response to boernetherapist

Users seem to confuse iCloud and iPad storage.

Internal iPad flash drive storage is a static, fixed amount and can never, EVER be increased.

Adding additional iCloud storage DOES NOT increase your iPad’s internal fixed data storage.

iCloud is a device data storage “sync-ing” service where you can store data offline, offsite to be sync’d with other Apple devices and computers pr used as a data backup service

iCloud is NOT really a true online, offsite long term data storage service.


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I just increased my cloud storage to 200GB. When I try to open Netflix which was working fine before I increased it now says cannot install this app? Help please! So odd. I km

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