I can't find the update to macOS Catalina.

Question

Level 1

11 points

I can't find the update to macOS Catalina.

I can't find the update to macOS Catalina. The software update is giving me the message that the update can't be found. what can I do to fix the problem?

MacBook Pro 15", macOS 10.14

Posted on Oct 19, 2019 3:19 AM

Reply

Answer 1

Best reply

dialabrain

Level 10

122,879 points

Nov 3, 2019 3:30 AM in response to mihai199

See if running these commands in the Terminal helps. Helped a couple people. I never had the problem so I couldn't test them.

sudo softwareupdate -l --all --force --reset-ignored

softwareupdate --reset-ignored

Reply

Answer 2

CarlAVII

Community Specialist

Oct 24, 2019 5:11 PM in response to mihai199

Hi mihai199,

Thanks for using Apple Support Communities. It sounds like you’re having trouble updating your Mac. I’m happy to help. To start, I suggest making sure your Mac meets the system requirements for macOS Catalina:

macOS Catalina - Technical Specifications

Then, you’ll want to follow the steps below:

How to update the software on your Mac - Apple Support

If that doesn’t help, please respond with additional details, such as the Mac you’re using and the macOS version currently installed.

Have a great day!

Reply