You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't find the update to macOS Catalina.

I can't find the update to macOS Catalina. The software update is giving me the message that the update can't be found. what can I do to fix the problem?

MacBook Pro 15", macOS 10.14

Posted on Oct 19, 2019 3:19 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 3, 2019 3:30 AM

See if running these commands in the Terminal helps. Helped a couple people. I never had the problem so I couldn't test them.

sudo softwareupdate -l --all --force --reset-ignored


softwareupdate --reset-ignored
3 replies

Oct 24, 2019 5:11 PM in response to mihai199

Hi mihai199,


Thanks for using Apple Support Communities. It sounds like you’re having trouble updating your Mac. I’m happy to help. To start, I suggest making sure your Mac meets the system requirements for macOS Catalina:


macOS Catalina - Technical Specifications


Then, you’ll want to follow the steps below:


How to update the software on your Mac - Apple Support


If that doesn’t help, please respond with additional details, such as the Mac you’re using and the macOS version currently installed.


Have a great day!

I can't find the update to macOS Catalina.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.