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Earpiece Muffled

My sister is experiencing some problems when she is calling someone regarding the earpiece. It sounds muffled and is difficult to hear. There is no visible debris in the speaker grill, and she has tried restarting the phone. Any ideas?

iPhone 7

Posted on Oct 19, 2019 11:16 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2019 7:27 AM

Hello WolfGang147,


Thanks for visiting Apple Support Communities,


I understand that your sister's iPhone is experiencing an audio issue with not being able to hear people or music clearly. The following guide details a number of steps that should be useful:


If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone


Best regards.

2 replies
Question marked as Top-ranking reply

Oct 25, 2019 7:27 AM in response to WolfGang147

Hello WolfGang147,


Thanks for visiting Apple Support Communities,


I understand that your sister's iPhone is experiencing an audio issue with not being able to hear people or music clearly. The following guide details a number of steps that should be useful:


If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone


Best regards.

Earpiece Muffled

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