My sister is experiencing some problems when she is calling someone regarding the earpiece. It sounds muffled and is difficult to hear. There is no visible debris in the speaker grill, and she has tried restarting the phone. Any ideas?
iPhone 7
Hello WolfGang147,
Thanks for visiting Apple Support Communities,
I understand that your sister's iPhone is experiencing an audio issue with not being able to hear people or music clearly. The following guide details a number of steps that should be useful:
If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone
Best regards.
Hello WolfGang147,
Thanks for visiting Apple Support Communities,
I understand that your sister's iPhone is experiencing an audio issue with not being able to hear people or music clearly. The following guide details a number of steps that should be useful:
If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone
Best regards.
Thank you! This should solve the problem, I don't think it's an issue with the cellular provider, so this should work.
Earpiece Muffled
