My phone just updated and now won’t keep a charge

my Phone just updated to 13.1.3 and now won’t keep a charge

iPhone 5s, iOS 10

Posted on Oct 20, 2019 3:46 PM

Reply
1 reply

Oct 26, 2019 5:17 PM in response to Moturne

Hello Moturne,


Thank you for visiting Apple Support Communities. It sounds like you're having trouble with your iPhone staying charged. I'd be happy to provide information that may help.


First, try the steps under "Tips for iPhone, iPad, and iPod touch" in this article: Maximizing Battery Life and Lifespan.


Next, take a look at the "Your battery's maximum capacity" section here: iPhone Battery and Performance.


Finally, if you're having trouble charging your iPhone, take a look at the steps in shown in this article: If your iPhone, iPad, or iPod touch won't charge.


Take care.





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My phone just updated and now won’t keep a charge

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