jutta224 Author

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My phone will not keep a charge what can be done to rectify this?

My phone will not keep a charge what can be done to rectify this?

iPhone 6s Plus, iOS 14

Posted on Dec 9, 2020 6:28 PM

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Level 10

236,363 points

Posted on Dec 9, 2020 6:38 PM

Use the Contact Support link at the top of the page here to contact Apple Support. Have them run a remote diagnostic on your battery. Given the age of the iPhone 6s Plus, it is very possible you need to replace the battery.

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Top-ranking reply

Level 10

236,363 points

Dec 9, 2020 6:38 PM in response to jutta224

Use the Contact Support link at the top of the page here to contact Apple Support. Have them run a remote diagnostic on your battery. Given the age of the iPhone 6s Plus, it is very possible you need to replace the battery.

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My phone will not keep a charge what can be done to rectify this?

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