battery damage

i have an iphone 8 plus, ios 13.5, i connect my phone to charge and it will disconnect and connect agin i thought that maybe it would be my charger but i’ve tried it on different chargers and it does the same thing. i’ve restarted it like twice and shut it down .my maximum capacity is at 77%. i dont know if there’s anything that can help it.

iPhone 8 Plus, iOS 13

Posted on Aug 4, 2020 4:37 PM

Reply
1 reply

May 29, 2023 5:14 PM in response to dr3yyy

Hi,


If you mean that your battery health is only showing maximum capacity of 77%, you may need a new battery to resolve this problem.

Please have a look at this article - iPhone battery and performance – Apple Support

If you bought your device under 1-year ago, the issue may be covered by the apple warranty.

If not, please contact apple support to figure out what's going on or schedule a repair.


Hope this helps


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battery damage

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