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The iPhone [device name] could not be updated. An unknown error occurred (1170).

I have an issue when I want to update my iPhone from my MacBook.


Is show me " The iPhone [device name] could not be updated. An unknown error occurred (1170)."


How I can solve this?

iPhone X, iOS 13

Posted on Oct 21, 2019 9:55 AM

Reply
1 reply

Oct 27, 2019 4:34 PM in response to A7med97

Hi A7med97,


Thank you for posting in the Apple Support Communities. I understand that you see the prompt, “An unknown error occurred (1170),” when attempting to update your iPhone with your Mac. I’d love to assist, and recommend that you follow each step in the below support article: 


If you see an error when you update or restore your iPhone, iPad, or iPod


I hope this information is useful. Kind regards.

The iPhone [device name] could not be updated. An unknown error occurred (1170).

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