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Brother control center

I updated my OS to Catalina this weekend and find myself unable to use the Brother control center that I utilize for scanning/ emailing/ image capture. I have downloaded the latest Mac printer driver and scanner driver but am still unable to open Control Center. Brother site is awful. I need help.

MacBook Pro 13", OS X 10.11

Posted on Oct 21, 2019 1:01 PM

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Posted on Oct 21, 2019 2:04 PM

See the following from https://support.brother.com/g/s/id/os/macintosh.html


The Brother ControlCenter2 is not supported by macOS v10.15.

Use the Brother iPrint&Scan as an alternative function.


That can be downloaded from https://help.brother-usa.com/app/answers/detail/a_id/150551/~/download-and-install-brother-iprint%26scan---windows-or-macintosh-computer


I have a Brother Printer Scanner but I don't have personal experience using the above as I use Apple's Image Capture instead.

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Question marked as Top-ranking reply

Oct 21, 2019 2:04 PM in response to mbfromenglewood

See the following from https://support.brother.com/g/s/id/os/macintosh.html


The Brother ControlCenter2 is not supported by macOS v10.15.

Use the Brother iPrint&Scan as an alternative function.


That can be downloaded from https://help.brother-usa.com/app/answers/detail/a_id/150551/~/download-and-install-brother-iprint%26scan---windows-or-macintosh-computer


I have a Brother Printer Scanner but I don't have personal experience using the above as I use Apple's Image Capture instead.

Oct 22, 2019 8:50 AM in response to mbfromenglewood

Sorry, it isn't one of the products that they have on the list at https://help.brother-usa.com/app/answers/detail/a_id/150551/~/download-and-install-brother-iprint%26scan---windows-or-macintosh-computer


Probably easier for me to say as I have never used or had a desire to use the Brother software on a Mac (although I have used it in Windows environment), but you may be happy using Image Capture after using it awhile and learning the differences.

Oct 22, 2019 8:59 AM in response to mbfromenglewood

Brother has available a master listing of what Brother devices are supported with Catalina.


Info on this printer/scanner is included, including support status (supported) and software download links.


If the software is not working, check the associated docs, and remove and reboot and re-install and test again, then check with the folks at Brother Support.

Brother control center

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