Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

The App Store keeps charging

how can I get my money back form an app that I deleted the day that I downloaded. They keep charging

iPhone X

Posted on Oct 21, 2019 8:01 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 21, 2019 8:07 PM

Please read this link to "Learn how to view your subscriptions that renew automatically, change your subscription period, and turn off Automatic Renewal." --> "View, change, or cancel your subscriptions - https://support.apple.com/HT202039

"If you don’t cancel more than 24 hours before your renewal date, your subscription might renew." Deleting an app does not cancel a subscription. Stopping the auto-renewal of a subscription only does that, it does not immediately stop the subscription (with the exception of free trials), nor result in any refund.


I presume you are referring to an iOS app. Apple has made this very confusing by putting all app stores on the same forum.

1 reply
Question marked as Top-ranking reply

Oct 21, 2019 8:07 PM in response to lukesh28

Please read this link to "Learn how to view your subscriptions that renew automatically, change your subscription period, and turn off Automatic Renewal." --> "View, change, or cancel your subscriptions - https://support.apple.com/HT202039

"If you don’t cancel more than 24 hours before your renewal date, your subscription might renew." Deleting an app does not cancel a subscription. Stopping the auto-renewal of a subscription only does that, it does not immediately stop the subscription (with the exception of free trials), nor result in any refund.


I presume you are referring to an iOS app. Apple has made this very confusing by putting all app stores on the same forum.

The App Store keeps charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.