You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App subscription not working

I have a subscription to an app ‘United We Stand’ essentially this is the digital version of a magazine/fanzine. The subscription was renewed via my iTunes account in April for 12months and shows up in my subscriptions as live until April 2020. However, when I go into the App after turning a couple of pages I come to a paywall to subscribe - but I’m already subscribed?!?

have tried deleting and reinstalling the app but same problem occurs still.

iPhone 8, iOS 13

Posted on Oct 22, 2019 3:58 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 28, 2019 12:50 PM

Hello alistair176,


Thank you for stopping by Apple Support Communities. It sounds like you're having trouble with a magazine subscription. I'd be happy to provide information that may help.


First, check out the "If you don't see the subscription that you're looking for" section of this article: View, change, or cancel your subscriptions.


If you're still having trouble with the app, you may want to reach out to iTunes Support.


Take care.

1 reply
Question marked as Top-ranking reply

Oct 28, 2019 12:50 PM in response to alistair176

Hello alistair176,


Thank you for stopping by Apple Support Communities. It sounds like you're having trouble with a magazine subscription. I'd be happy to provide information that may help.


First, check out the "If you don't see the subscription that you're looking for" section of this article: View, change, or cancel your subscriptions.


If you're still having trouble with the app, you may want to reach out to iTunes Support.


Take care.

App subscription not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.