I never ordered Duolingo and wAnd a full refund .
How do I get help on this . Apple has been charging my card & I never ordered
iPhone 7 Plus, iOS 13
Click on the link to read what to do "If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement" --> https://support.apple.com/HT201382 - Does not mention purchases or subscriptions made by another family member as part of Family Sharing which might be charged to the organizer's card but will not appear under the organizer's purchase history or subscriptions. Ask family members about those or check your receipts.
Request a refund for an App Store or iTunes Store purchase --> https://support.apple.com/HT204084
Report A Problem to "Sign In for help with iTunes purchases made in the last 90 days" or ask for a refund --> http://reportaproblem.apple.com
"The Report a Problem website shows most subscriptions, except those for Apple services and iCloud storage charges." [https://support.apple.com/HT201382]. You need to first cancel renewal on a subscription:
View, change, or cancel your subscriptions --> https://support.apple.com/HT202039
If you have unsatisfactory results with Report A Problem or you want to try to request a refund for a subscription, contact:
iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions --> https://www.apple.com/emea/support/itunes/contact.html
or
Worldwide iTunes support --> https://support.apple.com/country-selector/itunes