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Level 1

4 points

Having trouble updating Messenger

My Messenger app will not allow my to update it because it is asking for my very old, no longer in use, email address password. This is the only app that has asked for this password. How do I fix it?

iPhone XR

Posted on Oct 22, 2019 12:24 PM

Best reply

razmee209

Level 10

191,448 points

Posted on Oct 22, 2019 1:48 PM

Delete the app and reinstall it with your new apple id.

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1 reply

Best reply

razmee209

Level 10

191,448 points

Oct 22, 2019 1:48 PM in response to CMMatthew85

Delete the app and reinstall it with your new apple id.

Having trouble updating Messenger

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