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Level 1

4 points

ipad is frozen after downloading update

I was prompted to download the latest update on my Ipad. After it was done, it froze on the apple logo screen. I cannot get past this screen to do ANYTHING!!! UGH!!! I'm so frustrated. Any suggestions?

iPad, iOS 13

Posted on Oct 22, 2019 2:08 PM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on Oct 22, 2019 3:32 PM

Hello,

Please refer to the following Apple Support document.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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ipad is frozen after downloading update

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