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Updated iPad Pro to 15IOS -now it’s frozen

After updating IPad Pro 2gen to IOS15 it’s frozen on the Apple logo.

What can I do to remedy this?

I would like for it to work again, not just be a large coaster.

Has anyone else run into this same problem after update to 15?

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi, Cell

Posted on Oct 14, 2021 6:52 PM

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Question marked as Best reply

Posted on Oct 15, 2021 10:27 AM

Connect your iPad to its Power Adapter; whist still connected to external power, try a forced-restart:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note:  If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

1 reply
Question marked as Best reply

Oct 15, 2021 10:27 AM in response to undr1hat

Connect your iPad to its Power Adapter; whist still connected to external power, try a forced-restart:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note:  If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

Updated iPad Pro to 15IOS -now it’s frozen

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