Keyboard via usb-c hub/ mouse works certain letters don’t.

Hello everyone, I’m having issues with my keyboard. It’s a Arteck keyboard and I been using it for a good while on a PC. but just got a iPad Pro. Long story short. When I start to type the letters I J K L M . ( yes period) O will not work. Instead does another function. I can’t figured out it. So I hope you guys can help me. Thank you.

iPad, iOS 9

Posted on Oct 22, 2019 2:38 PM

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3 replies

QuickPost

Level 10

103,437 points

Oct 22, 2019 4:44 PM in response to Nhquin

You are very welcome! This is a frequently asked question on these communities so I took the opportunity to create a User Tip. Within it shows you what keys are mapped to what action for positioning the cursor.

If your iPad’s keyboard does not work when using a mouse on iPadOS 13 - Apple Support

QuickPost

Level 10

103,437 points

Oct 22, 2019 3:31 PM in response to Nhquin

Hello,

This is due to you enabling the setting Mouse Keys. Disable Mouse Keys in Assistive Touch settings and your mouse/keyboard will function as expected.

Nhquin Author

Level 1

8 points

Oct 22, 2019 4:41 PM in response to QuickPost

Thank you so much!! I just learned something new :)

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Keyboard via usb-c hub/ mouse works certain letters don’t.