music app has wrong playlist order

You might have shuffle turned on. There are two shuffle buttons, not the one on your screenshot which shows off , but one in the now playing area.. it can be on when the other is off!

Repeat and shuffle music

https://support.apple.com/en-us/HT207230

Shuffle music

To turn shuffle on or off, ask Siri. Or use the controls in the Music app on your iPhone, iPad, iPod touch, Apple Watch, Mac, Android device, or in iTunes for Windows on your PC.

How to turn shuffle on or off on your iPhone, iPad, iPod touch, or Android device

1. Open the Music app.

• • Open an album or playlist.To turn on shuffle, tap Shuffle at the top of the screen.
  • To turn off shuffle, tap the song that's playing at the bottom of the screen to open Now Playing, tap , then tap .

To check if shuffle is turned on, tap the song that's playing at the bottom of the screen to open Now Playing, and l

Can confirm I'm observing the same issue. Most of my playlists are ordered by Date Added orby number of plays, yet on my iPhone everything is sorted by Artist name in descending order. This is incredibly irksome since I really enjoy listen to my playlists in order. I have only started observing this issue since upgrading to MacOS Catalina, Music Version 1.0.0.426, iOS 13.1.3.

This is more than an inconvenience for classical music users where the order of the playlist is not just a preference but rather something that the composer intended. I've reported the problem using the Apple feedback link.

It is not very encouraging that the list of operating systems on that page doesn't include the latest Mac or iOS versions.

Regarding this issue, I've noticed on 2 albums of which I have the original CD and know the order of the tracks AND the track names and it's so annoying to see the wrong track name. Track #7's name is on track #11's track...etc.

Apple support havw told me they're aware after 2 very long phone calls and screen sharing. I don't expect a fix any time soon as all they said was to look out for future updates as they 'might' fix it and there have been 2 updates since then. It's so frustrating.

I use Spudfish Software's Smart Shuffle on my iPhone. It sees the playlists but works with the albums inside them so the tracks are in the right order. But this doesn't solve the problem of a playlist where the tracks are in a custom order.

It's remarkable how slow Apple is addressing these kinds of problems. The fact that Shuffle by Album requires a third-party app under iOS is a sign that they don't understand the actual needs of classical users (or they don't care enough). That the Mac Music app can't autosize Time and Date columns properly is just amazing. That's a bug that was fixed a few iterations of iTunes ago only to return a little while later.

Dave

Send Feedback 

https://www.apple.com/feedback/apple-music.html

P

Thank you but I am not using apple music.