Catalina - External Hard Drives repeatedly ejected without cause.

Following the upgrade of my iMac to Catalina 10.15, some of my External Hard Discs are ejecting spontaneously. Those that are being ejected are connected through Thunderbolt 2 ports. Those connected through USB 3.0 ports are performing well. All drives are G-Tech 8TB versions


I have run 'First Aid' on the two affected discs - no problems are detected. In 'Energy Saver' 'Put hard disks to sleep when possible' is unticked. All disks worked perfectly under OS 10.14.


This is the return of an old problem that I thought had been resolved by Apple years ago. A quick web check reveals that it is alive and kicking.


I would appreciate any solutions that others have found to this problem. I would like to avoid spending another $1,000 or so to fix this by having to buy new hard drives. it seems to be software related to me.


Thank you

Peter.



iMac Line (2012 and Later)

Posted on Oct 23, 2019 5:32 AM

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Posted on May 3, 2020 2:40 PM

Anyone want to give this a go and report back? Preventing spotlight from indexing the external drive...


I found this old apple discussion with the same issue on Yosemite with a confirmed solution. https://discussions.apple.com/thread/6607988


1. Connect the volume or drive you want excluded to your Mac.

2. Open the System Preferences application.

3. Click on Spotlight, then click on the Privacy tab.

4. Drag your volume or drive into the Privacy menu to exclude them from Spotlight's indexing.

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180 replies

Feb 21, 2020 9:36 AM in response to PeterRobin1

same issues with my early 2015 MBP Retina upgraded to i7 3.1GHtz 16G RAM (after keyboard failure/replacement) and using G-Drive Mobile 4T external, but my symptoms are much weirder; my MBP has been running flawlessly for months, but now i experience not only the unprompted eject problems; they seem to coincide with memory usage, the wireless adapter appears to disconnect/reconnect also, and my cursor lags/jumps. this has all persisted through a complete wipe and fresh reinstallation of Catalina. i have no doubt that this is mostly an issue on the Apple side of things. why?

Apr 17, 2020 1:30 AM in response to PeterRobin1

Is there a solution yet for this issue?? I have searched and found a few fixes but nothing has worked. I am just using a USB thumb drive and it keeps hanging on the importing of photos then suddenly ejects with the warning of improper ejecting of a hard drive. I have a rugged with a cable I need to use but am not wanting to try it for it might damage the contents. Apple help?? Please. I have read posts on this issue since Yosemite. MacBook Pro (Retina, 13-inch, Early 2015) Catalina 10.15.4

May 3, 2020 8:09 AM in response to BDAqua

Thank you, It seemed to be a pretty decent product specially now that it has been added to the mac store but I will try to remove it as I prefer my external drives to work, it's extremely frustrating. what's odd is that my issues is with USB not Thunderbolt, the thunderbolt drives attach (Thunderbay 4 and G-Tech Raid drives both on thunderbolt 3) are working fine.

May 4, 2020 12:52 AM in response to pureluna

Thinking this through - there must be a bit of code in the OS that checks on the 'health' of external hard drives. If, according to the criteria that have been set in the code, the OS decides that a drive is unhealthy it will eject it. Perhaps the OIS could generate a meaningful reason why a particular drive has been ejected 'randomly'. We could then take an appropriate action to fix the drive if it is really faulty.


I don't think any of us can actually resolve the problem.


I wonder if Apple would be kind enough to review this code and make it a bit more external drive / user friendly.

May 26, 2020 5:25 PM in response to mickeyjfs

My understanding is that Apple puts a priority on addressing new bugs, but largely ignores bugs that have been around for more than a certain length of time. This largely explains issues in macOS such as the random resorting of the widgets in the today view, the random changes in the task bar, and the issues with hard drives that have been around for many many years.

May 27, 2020 10:15 AM in response to PeterRobin1

Haven’t had this issue until today after updating to 10.15.5.... 2018 15in MBP... I have a TB3 dock that has 2 Lacie drives off of it. One via TB3, the other via USB3.... The USB3 keeps randomly ejecting.... I saw some comments about power settings. I know in the latest release they pushed a battery update that better manages the battery. My MBP is always plugged into the dock so not sure why if this would affect it but going to try and troubleshoot some power settings to solve this. Any insight would be greatly appreciated... clearly a very long lasting issue.

May 28, 2020 9:57 AM in response to Sazzybee

Apple has a separate Feedback that you'll never hear back from either. :(


These boards are to help relieve Apple from the enormous number of Problems that MacOS & iOS can create... Sometimes I feel bad about helping Apple out of the insane 1 step forward, 2 steps backwards & 12 steps sideways upgrade cycle, but I'd want help of I was stuck... so here I am still. :(

May 28, 2020 4:31 PM in response to jonathanfrommahwah

Can't say I blame you. For me, 10.16 (the next version of macOS) along with iOS 14 are going to be a critical in determining the tech I use in the future. If Apple don't get these right, I'll be abandoning Apple products for good, and I'm a long term user with an entire household using Apple tech. I've been using Apple products since the Apple 2e, and am a self-confessed ex fanboy, but the current state of Apple and the reliability issues have gone well beyond what I am willing to accept.

May 29, 2020 8:14 PM in response to Sazzybee

I lost a drive this morning. Booted up my machine, and the drive came up as unformatted. This is a new drive, that was bought to replace a previous one THAT DID THE SAME THING. All the data is now gone, 2TB worth. Fortunately, most of this is in cloud storage, but now I'm faced with having to reformat the drive and re-download all the data, which will take weeks due to slow download speeds from one of my cloud providers. It also means I probably didn't need to buy a new drive, which is a further waste of money. I'm so sick of this nonsense from Apple. It's getting to the point where I spend more time fixing my Mac than using it.

May 30, 2020 12:29 AM in response to Sazzybee

Thanks for the link. I can see this will be really helpful, as Time Machine is currently not working properly either. I'm getting repeated errors with it not being able to create a local snapshot and one of the main drives in the software raid I use for backup is showing as not available in Disk Utility either. This is despite it indicating the same level of backup storage available.

Jun 9, 2020 3:17 PM in response to Daniel J. Wilson

Thanks for the idea - sadly no dice.


No issue reported with the drive, no repair needed. As soon as the iMac Pro is left unattended the drive disconnects. Its really making the machine unusable. I'm copying assets that are 500/600Gb at a time, it's no use to me if it times out during that kind of operation.


I'll have to take it up with Apple, they've basically killed my machine for the purpose for which it was bought.

Jun 25, 2020 9:11 AM in response to technonut

I've been thinking about downgrading to Mojave - since Catalina to be honest... Well seeing as all my apps are 32 bit, and my external drives all worked, and even good old iTunes worked with with my iPhone X for backups & podcasts... An old saying, "If it ain't broke, don't fix it.. in other words, Apple shame on you for breaking what did work...... CR-Apple, come back Steve Jobs, at least you innovated... :-/

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Catalina - External Hard Drives repeatedly ejected without cause.

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