"Settings" won't stay open for more than a few seconds

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Level 1

8 points

"Settings" won't stay open for more than a few seconds

I recently allowed the Apple update to install on my iPad 2. I can't tell you which update it was because I can't get the "Settings" to stay open for more than a few seconds.

Any thoughts?

I've shut it off and on many times. I've done the "hard reset" multiple times. All to no success. If you touch the "Settings" icon, it opens settings for a few seconds and then shuts it. This device has worked fine without any issues for years. It charges properly and it can be used normally except for "Settings"

Very frustrating and is eroding my faith in Apple products. Maybe worry less about an Apple streaming service and get the devices to work properly after updating (you know...YOUR CORE BUSINESS!)

iPad 2, iOS 9

Posted on Oct 23, 2019 8:40 AM

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Answer 1

CJC967 Author

Level 1

8 points

Oct 25, 2019 9:16 AM in response to CJC967

Sorry, the Apple site offered me a choice to pick which device that didn't include the device that was giving me trouble. The device is an Apple iPad Air II (A1566).

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Answer 2

CJC967 Author

Level 1

8 points

Oct 25, 2019 9:17 AM in response to Demo

Sorry, the Apple site offered me a choice to pick which device that

didn't include the device that was giving me trouble. The device is an

Apple iPad Air II (A1566). Thanks for your help.

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Answer 3

Demo

Level 10

166,747 points

Oct 25, 2019 9:34 AM in response to CJC967

What happened when you tried force closing settings and forced restarted the iPad?

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Answer 4

CJC967 Author

Level 1

8 points

Nov 2, 2019 8:40 AM in response to Demo

Nothing changed. I "forced closed" it (hold down home button and power switch together until it goes blank) multiple times. The "Settings" stays open for a few seconds and then closes.

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Answer 5

Demo

Level 10

166,747 points

Oct 23, 2019 8:50 AM in response to CJC967

If you have the iPad 2, the last update was to 9.3.6 and that was only for cellular iPads. If you never updated to iOS 9.3.5, that may have been the latest for you. However, if you have been using this device regularly for years as you say, I’m sure it was updated to iOS 9.3.5 some years ago.

No clue if this will work, but did you try force closing the settings app and then force restart the iPad? Something got corrupted and the settings app is crashing on you.

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"Settings" won't stay open for more than a few seconds

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