WIFI swith on Iphone 6S is grayed out.

My sons brand new Iphone 6s worked for the last 18 days, but now the WIF is grayed out. IOS version is 13.1.3.

iPhone 6s

Posted on Oct 23, 2019 1:07 PM

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Question marked as Top-ranking reply

Posted on Oct 29, 2019 5:27 PM


Hello DarthMuil,


Thanks for asking the Apple Support Communities for help with the Wi-Fi on your iPhone. If the option to enable it is grayed out, I recommend the following steps.


1. First, ensure you are running an updated version of iOS. This help article has the info: Update your iPhone, iPad, or iPod touch - Apple Support


2. If you still have the issue, the next step is to restart your device: Restart your iPhone - Apple Support


3. If the issue remains, the next step is to reset the Network Settings. This article discusses this: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support


This will not erase your pictures or other data, but will reset Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.


Thanks and have a wonderful day.

1 reply
Question marked as Top-ranking reply

Oct 29, 2019 5:27 PM in response to DarthMuil


Hello DarthMuil,


Thanks for asking the Apple Support Communities for help with the Wi-Fi on your iPhone. If the option to enable it is grayed out, I recommend the following steps.


1. First, ensure you are running an updated version of iOS. This help article has the info: Update your iPhone, iPad, or iPod touch - Apple Support


2. If you still have the issue, the next step is to restart your device: Restart your iPhone - Apple Support


3. If the issue remains, the next step is to reset the Network Settings. This article discusses this: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support


This will not erase your pictures or other data, but will reset Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.


Thanks and have a wonderful day.

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WIFI swith on Iphone 6S is grayed out.

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