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visual voice mail on at&t Xs quit working

My visual voice mail quit working. I went to at&t. They suggested that it is an apple software problem.

We have an iphone7, two iPhone 8's and 2 iPhone Xs in the house. My Xs seems to be the only one with the problem.

HELP!!

Posted on Oct 23, 2019 1:18 PM

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Posted on Oct 23, 2019 1:24 PM

It is not an Apple software problem.

Voice mail, including visual voice mail, is a carrier feature.

Call AT&T customer support (*611). The people in the stores can do anything about it. Your line needs to be re-provisioned.

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visual voice mail on at&t Xs quit working

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