stop backing up on itunes- i need help

I'm one of the person whos being affected with new update 13.1. I'm getting no service due to the new update. I logged in to iTunes on my desktop and trying to update my phone. my phone is already backed-up so I want to unselect back up but its not letting me. I only want to update

any suggestions of the steps to do at home?

iPhone 7, iOS 13

Posted on Oct 24, 2019 11:09 AM

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Question marked as Top-ranking reply

Posted on Oct 30, 2019 2:00 PM

Hello deysi273,


Welcome to Apple Support Communities. From what you've described, you're seeing "No Service" on your iPhone after updating. I'd be happy to provide information that may help.


First, take a look at the steps here: If you see No Service or Searching on your iPhone or iPad.


You also mentioned not being able to update through iTunes without backing up. Take a look at the steps here: Update your iPhone, iPad, or iPod touch. If you don't want your iPhone to back up when you connect it to iTunes, select the option to back up through iCloud. Selecting that option will not create an iCloud backup.


Take care.

1 reply
Question marked as Top-ranking reply

Oct 30, 2019 2:00 PM in response to deysi273

Hello deysi273,


Welcome to Apple Support Communities. From what you've described, you're seeing "No Service" on your iPhone after updating. I'd be happy to provide information that may help.


First, take a look at the steps here: If you see No Service or Searching on your iPhone or iPad.


You also mentioned not being able to update through iTunes without backing up. Take a look at the steps here: Update your iPhone, iPad, or iPod touch. If you don't want your iPhone to back up when you connect it to iTunes, select the option to back up through iCloud. Selecting that option will not create an iCloud backup.


Take care.

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stop backing up on itunes- i need help

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