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Am not receiving mail in my iCloud mailbox and only the inbox and trash categories are showing not the junk or archive or drafts

What must I do to resolve my problem regarding the fact that I am not receiving any mail within my iCloud mailbox? Moreover, the fact that not all of the standard categories are showing with the exception of inbox and trash.

iPhone 6s, iOS 12

Posted on Oct 24, 2019 12:08 PM

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Question marked as Top-ranking reply

Posted on Oct 24, 2019 12:49 PM

Mail – Setup and Troubleshooting on iPad


Mail - Troubleshoot


Try going to Settings/Passwords & Accounts, disabling the account, and then restart the phone. Go back and enable the account.

1 reply

Am not receiving mail in my iCloud mailbox and only the inbox and trash categories are showing not the junk or archive or drafts

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