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User profile for user: Blazersmith
Blazersmith Author
User level: Level 1
5 points

iPhone 8 - black screen

My iPhone 8 rings, but the screen is black. Tried resetting it volume up / down, hold power button, does not work.

iPhone 8

Posted on Oct 24, 2019 6:02 PM

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User profile for user: Ferd II
Ferd II
User level: Level 10
104,749 points

Posted on Oct 24, 2019 6:40 PM

Perhaps you are not holding the "Side Button" long enough.


According to: If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

  • iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.


Also, be sure to review all of the steps in the Support Article.


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User profile for user: Ferd II
Ferd II
User level: Level 10
104,749 points

Oct 24, 2019 6:40 PM in response to Blazersmith

Perhaps you are not holding the "Side Button" long enough.


According to: If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

  • iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.


Also, be sure to review all of the steps in the Support Article.


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iPhone 8 - black screen

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