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Blazersmith Author

Level 1

5 points

iPhone 8 - black screen

My iPhone 8 rings, but the screen is black. Tried resetting it volume up / down, hold power button, does not work.

iPhone 8

Posted on Oct 24, 2019 6:02 PM

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Level 10

104,359 points

Posted on Oct 24, 2019 6:40 PM

Perhaps you are not holding the "Side Button" long enough.

According to: If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.

Also, be sure to review all of the steps in the Support Article.

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Best reply

Level 10

104,359 points

Oct 24, 2019 6:40 PM in response to Blazersmith

Perhaps you are not holding the "Side Button" long enough.

According to: If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.

Also, be sure to review all of the steps in the Support Article.

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iPhone 8 - black screen

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