This Mac can’t connect to Apple Media Services

Hi,


I'm having the error of:


This Mac can’t connect to Apple Media Services because of a problem with “********@gmail.com”,

Open Apple ID preferences to fix this problem.


This pop up comes up every a few minutes, and when I open Apple ID preferences I don't have any issue to fix, this started to happen after the Catalina OS update. Any idea of what can be?

MacBook Pro 15”, macOS 10.15

Posted on Oct 25, 2019 5:49 PM

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Posted on Oct 28, 2019 6:08 AM

Yeah, me too. At one point a few days after installing Catalina on my work laptop I think I accidentally clicked on the not-before-seen "Podcast" icon on the dock, I think that may be what started it. Why does anyone at Apple presume I want podcasts? Are people in general too blank to figure out on their own what they want to use their computers for? OK, so set up a bunch of potentially interesting default stuff on a brand new, fresh install, but don't change my UI things around on an in-place upgrade.


Thing is in this case, I absolutely don't want to connect to Apple Media Services. There is no [ Never ] or [ Cancel ] button, just [ Later ] and [ Apple ID Preferences ]. I just tried clicking [ Apple ID Preferences ] and tried the [ Sign Out ] button. Let's see if that helps - I suspect it won't.


Burying the user-desired outcome amongst a bunch of misleading paths makes Catalina act more like MALWARE than anything else.


Interestingly, I use a PC for most of my work and while Microsoft seems to get a bad rap, I am able to get Windows 10 into the state I want a lot more thoroughly and permanently than macOS.


-Noel

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Question marked as ⚠️ Top-ranking reply

Oct 28, 2019 6:08 AM in response to mherediaUru

Yeah, me too. At one point a few days after installing Catalina on my work laptop I think I accidentally clicked on the not-before-seen "Podcast" icon on the dock, I think that may be what started it. Why does anyone at Apple presume I want podcasts? Are people in general too blank to figure out on their own what they want to use their computers for? OK, so set up a bunch of potentially interesting default stuff on a brand new, fresh install, but don't change my UI things around on an in-place upgrade.


Thing is in this case, I absolutely don't want to connect to Apple Media Services. There is no [ Never ] or [ Cancel ] button, just [ Later ] and [ Apple ID Preferences ]. I just tried clicking [ Apple ID Preferences ] and tried the [ Sign Out ] button. Let's see if that helps - I suspect it won't.


Burying the user-desired outcome amongst a bunch of misleading paths makes Catalina act more like MALWARE than anything else.


Interestingly, I use a PC for most of my work and while Microsoft seems to get a bad rap, I am able to get Windows 10 into the state I want a lot more thoroughly and permanently than macOS.


-Noel

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Dec 18, 2019 8:52 AM in response to mherediaUru

Same issue here after installing the recent Catalina bug fix update. And yeah- it dumped a podcast thing in my dock where my internet browser icon usually is and hence forth making me accidentally click this **** thing and now I get this error message but have zero idea how to get rid of it.


Come on guys- give us some answers here.

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This Mac can’t connect to Apple Media Services

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