MacBook air keyboard stopped working
What if my keyboard stopped working and i can’t turn on my mac. And my mac is still charging well.
MacBook Air 13", macOS 10.12
Doesn't look like it, but...
Does yours qualify for Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro...
https://support.apple.com/keyboard-service-program-for-mac-notebooks
Eligible Models
To identify your computer's model and to see if it is eligible for this program, choose Apple () menu > About This Mac. Eligible models are listed below.
▪ MacBook (Retina, 12-inch, Early 2015)
▪ MacBook (Retina, 12-inch, Early 2016)
▪ MacBook (Retina, 12-inch, 2017)
▪ MacBook Air (Retina, 13-inch, 2018)
▪ MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
▪ MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports)
▪ MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
▪ MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
▪ MacBook Pro (15-inch, 2016)
▪ MacBook Pro (15-inch, 2017)
▪ MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)
▪ MacBook Pro (15-inch, 2018)
▪ MacBook Pro (13-inch, 2019, Four Thunderbolt 3 Ports)
▪ MacBook Pro (15-inch, 2019)
Note: No other Mac notebook models are part of this program.
https://www.apple.com/support/keyboard-service-program-for-mac-notebooks/