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My new IPhone is stuck on loading symbol during transfer data.

My new IPhone is stuck on this page when I updated the iOS as the device said while I was transferring data.

I tried restarting the device but it was still the same. I have been waiting for this page for 1 hour. Is there a way to fix it? Or I have to wait

iPhone 11 Pro Max

Posted on Oct 26, 2019 4:14 AM

Reply
1 reply

Oct 31, 2019 3:30 PM in response to lausn_9

Hello lausn_9,


Welcome to the Apple Support Communities. I understand the iPhone is not proceeding past a spinning gear and will do what I can to help.


Since the iPhone has been restarted, try the steps in this link under "If your device turns on but gets stuck during start up": If your iPhone, iPad, or iPod touch won't turn on or is frozen


If you're still on that screen after those steps, reach out to Apple Support: Contact Apple Support


Cheers.

My new IPhone is stuck on loading symbol during transfer data.

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