Apple Intelligence is now available on iPhone, iPad, and Mac!

⏺ Join the discussion

⏺ Press release 

⏺ Learn more

⏺ Watch the video

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: sairil289
sairil289 Author
User level: Level 1
4 points

Update software

My update software are hanging. Its just said “updated requested”. Please help

iPhone XS, iOS 12

Posted on Oct 26, 2019 6:28 AM

Reply
Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,802 points

Posted on Oct 26, 2019 6:28 AM

Remove and download the iOS update again


If you still can't install the latest version of iOS, try downloading the update again:


  1. Go to Settings > General > [Device name] Storage.
  2. Find the iOS update in the list of apps.
  3. Tap the iOS update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest iOS update.


If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,802 points

Oct 26, 2019 6:28 AM in response to sairil289

Remove and download the iOS update again


If you still can't install the latest version of iOS, try downloading the update again:


  1. Go to Settings > General > [Device name] Storage.
  2. Find the iOS update in the list of apps.
  3. Tap the iOS update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest iOS update.


If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes

Reply

Update software

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up